Judge Clears Path for Class Action Lawsuit Against Kaiser for Violations of Mental Health Parity Act

On Aug. 31, 2015, Alameda Superior Court Judge Wynne Carvill denied a motion by healthcare giant Kaiser Foundation Health Plan, Inc., to dismiss a class action case against it alleging that Kaiser violated the Mental Health Parity Act and the Unruh Act.

The lawsuit claims that Kaiser makes decisions about treatment for those with mental health conditions without considering the needs of individual patients. As a result, Kaiser members have been denied one-on-one therapy and pushed into “group” therapy sessions or classes, forced to wait for long periods of time to receive needed services, provided misleading information about services, or discouraged from seeking services altogether. For some Kaiser members, the results have been devastating, even tragic.

The Mental Health Parity Act requires health plans to provide mental health care services that are on par with their primary health care services. The Unruh Act prohibits health plans from discriminating against persons with a mental health disability and/or mental health medical condition.

Plaintiff’s attorney Jonathan Siegel stated, “This ruling allows Kaiser members to hold Kaiser accountable for providing the mental health care that it should provide and that the law requires.”

The Court’s ruling noted a commonality in the Plaintiff’s allegations: “An inference to be drawn from all of Plaintiffs’ allegations is that Kaiser simply does not allocate adequate resources to coverage, treatment and care of its members suffering from mental illness. All of Plaintiff’s claims, whether focused on long wait times or the predominance of group therapy as opposed to individual therapy, may well be accounted for by a shortage of providers.” The Court reserved judgment on what injunctive relief, if any, it would order if Plaintiffs ultimately proved their claims.

Lead plaintiff Susan Futterman’s husband, Fred Paroutaud, was a Kaiser member when he suffered a mental health crisis and was diagnosed with bipolar disorder. Kaiser refused to provide him with individual therapy, and when his wife requested an urgent appointment for her husband, Kaiser told her he had to wait for his psychiatrist to return from vacation. While waiting for Kaiser to make that appointment, Mr. Paroutaud committed suicide. Ms. Futterman explains, “I believed then, as I believe now, that if my husband had received appropriate and timely care from Kaiser he might well still be alive. We asked Kaiser for that care. I pleaded with Kaiser for that care. He did not receive it.”

Plaintiff Acianita Lucero, who suffered from major depression, made repeated requests for Kaiser to provide her with an urgent mental health appointment but Kaiser refused to see her in a timely manner and misled her about the type of services that were available to her. Ms. Lucero claims that when Kaiser finally saw her, she was pushed into group therapy and didactic “classes” and was denied one-on-one psychotherapy, without an assessment of her individual needs.

Plaintiff Maria Spivey sought out mental health care from Kaiser for her teenage daughter Chloe, who suffered from major depression and other mental illness and had threatened to kill herself. Ms. Spivey alleges that without even meeting Chloe, Kaiser threw her in a teen “Aftercare” group program and offered her medication. Chloe felt uncomfortable in the group due to its focus on substance abuse problems. She committed suicide at the age of 17.

In 2013, Kaiser was fined $4 million by California’s Department of Managed Health Care (DMHC) for “serious” and “systemic” violations of state law relating to the provision of mental health care. In February 2015, a second DMHC investigation revealed that Kaiser’s violations continue.

The class action lawsuit seeks compensatory and statutory damages for class members as well as an injunction requiring Kaiser to comply with the law.

September 9, 2015

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10 COMMENTS ON THIS POST To “Judge Clears Path for Class Action Lawsuit Against Kaiser for Violations of Mental Health Parity Act”

  1. selina says:

    I too am going through the problem of not being able to receive counseling except for maybe every 6 to 8 weeks which is unacceptableI

  2. Sarah says:

    I am currently experiencing these problems at kaiser in Vallejo and can’t get the help I need, so I’m awaiting the answer of my request to be transferred to an out of network location. Personally I’ve had many more terrible experiences as a kaiser patient than good.

  3. ashley says:

    My sister experienced patient abandonment at Kaiser then committed suicide a week after they told her “she was too sick to treat.” How can we find out if we can join in the class action lawsuit?

  4. Michael says:

    Kaiser San Diego is doing the same thing. I was brave enough to contact them last year rather than to commit suicide. The care I have been given is minimal. Have tried to get better service, but always met by a stonewall. Shame on them.

  5. Trina Aleman says:

    I have not had help from Kaiser mental health. I need help with my schizophrenia and my psychiatrist always refers me and acts like I am a problem whenever I di need some counseling. She tells me to go to group therapy and does not support me in any way. And when I request a therapist I don’t get a call back. I am stressed out whenever I call for help. I am afraid to call then because it is worse for me to do that.

  6. Sharun says:

    I keep feeling them in normal.i don’t here. Lives or see things.they say I do.withing a 5 second talk I need to be on monthly shots.once I was torcheres to become mental.i have 24 hour body pain and Kaiser told me it was all in my head.4 days on all those forced anti psycotics and restraint I went coo coo.i came home and had no will power to complete my responsibility so with my dad and animals.led to deaths and father leaving home.all the complaints I have made Kaiser don’t care.well hell.other then Kaiser pain managements don’t care for crazies.even tho ur in pain ur too complex meaning ur crazy..threw assaults on me over pain lock sups in 5150 I cried I’m on level 20 its not hospital policy to give u pain killers when put on a 5150 hold.torcher after torcher.

  7. Allyson says:

    I am having a very difficult time performing and lost 6 good jobs.. I was sent to group meetings for substance dependency because of taking xanax obtained illegally and a stimulant obtained the same way. I have Bipolar, social anxiety and Alzheimer’s type symptoms and my employer wrote me up. Kaiser made me go to Alcoholics Anonymous meetings mandatory. I quit on my own but refused their addiction program. They refused to sign Disability (short term only) and refused to do testing and I wasn’t ableI to get appointments to even discuss these issues with her. Complained to medical dr who just referred me back to psych. Never received any meaningful or helpful care or treatment.. Los out on Short Term Disability so I do not become homeless. They actually harmed me these Doctors who swore to the hypocritical oath to”do no harm”. It is illegal. They were paid $3,000. From me and the taxpayers for this care

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